Privacy Policy

Effective Date: 20 Sep 2025

At Jeevith Computer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, mobile application, and services. By accessing or using our platform, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information: Name, phone number, email address, billing/shipping address, and government-issued ID (if required for verification).

• Account Information: Username, password, purchase history, saved preferences.

• Payment Information: Credit/debit card details, UPI, wallet, or bank information (processed via secure third-party payment gateways).

• Device & Technical Data: IP address, browser type, device information, cookies, and usage logs.

• Vendor Information: Business registration details, GSTIN, bank details (for payouts), and product listings.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders, payments, and deliveries.

• To provide customer service, returns, refunds, and support.

• To verify vendor and customer identities to prevent fraud.

• To improve our platform, services, and user experience.

• To send promotional offers, newsletters, and updates (only with your consent).

• To comply with legal, regulatory, and tax obligations.

3. Data Sharing & Disclosure

We do not sell or rent your personal information. However, your data may be shared with:

• Vendors/Sellers – to fulfill and deliver your orders.

• Service Providers – logistics, payment gateways, IT support, and customer service.

• Legal Authorities – if required by law, regulation, or legal process.

• Business Transfers – in case of mergers, acquisitions, or restructuring.

4. Data Security

• We use encryption, firewalls, and secure servers to safeguard your personal information.

• Payment information is handled by PCI-DSS compliant third-party payment processors.

• While we take strong security measures, no system is completely immune to breaches. Users are advised to protect their account credentials.

5. Cookies & Tracking Technologies

• Our platform uses cookies, tracking pixels, and similar technologies to improve functionality, analyze traffic, and personalize your experience.

• You may disable cookies via your browser, but some features of the platform may not function properly.

6. Data Retention

• We retain your personal information only as long as necessary for the purposes stated in this policy.

• Customer order records are generally retained for 7 years (or longer, if required by law).

• Users may request deletion of their account and data, subject to regulatory requirements.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access and request a copy of your personal data.

• Correct inaccuracies in your information.

• Request deletion of your account and data.

• Withdraw consent for marketing communications.

• File complaints regarding misuse of data.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing personal information.

9. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

10. Policy Updates

Jeevith Computer reserves the right to update this Privacy Policy from time to time. Changes will be effective upon posting on the platform. Users are encouraged to review this policy periodically.